Dongguan VILLO Technology Inc.

FAQ

Q: Delivery date?

The delivery time for machines with stock is about 10-15 days, and the delivery time for machines without stock is about 30-45 days.

Q: What is shipping method for VILLO machines?

The packaging is mainly in wooden boxes and cartons. LCL or FCL(Depending on the number and size of machines).

Q: How can I get after-sales service from VILLO company?

You can contact VILLO company via phone or Email, we will certainly give you reply in 24 hours. You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly. Customers can also contact our local agent directly, they will give you reply ASAP.

Q: What information should I let you know if I want to get a quotation?

Working conditions, dust properties, working environment, etc.

Q: What is warranty about VILLO machine?

VILLO product warranty for 2 years.

Q: Do VILLO products support customization?

VILLO products support customized voltage, function, structure, etc.

Q: Can VILLO products handle dust with special properties?

YES. VILLO can provide special dust removal solutions according to the nature of different dusts.

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